Sign in with a new device
Got a new phone or tablet? We’ll walk you through how to set up your new device.
To figure out how to sign in to your Robinhood account on a new device, you’ll need to follow directions depending on whether you had two-factor authentication (2FA) enabled on your old device, if you still have your old device, and whether you still have your backup code.
If you have 2FA enabled and try to login, you should get a 2FA prompt in the app, as shown in the following example:
Backup codes are another way to help keep your account secure. When you set up 2FA on your account, you’re asked to save a Backup code.
2FA pairs something you know (your password) and something you have (typically your authenticator app or an SMS code in a text message). If you don't have access to your authenticator app or can’t retrieve your SMS code, then use your Backup code to log in with your new device.
Using your backup code will automatically disable 2FA. We strongly recommend enabling 2FA again after you use your backup code on your new device.
If you don’t have a phone number currently on file or your number changed and you didn’t update your Robinhood account, you’ll need to contact us for help.
Have 2FA enabled with SMS 
If you don’t have a phone number currently on file or your number changed and you didn’t update your Robinhood account, you’ll need to contact our support team directly.
Have 2FA enabled with an authenticator app 
When you change your phone number to log in, we'll ask you to verify your identity to help ensure your account's security.
Have 2FA enabled with SMSFor SMS, use the steps in Have 2FA enabled with SMS
If you don’t have a phone number currently on file or your number changed and you didn’t update your Robinhood account, you’ll need to contact us for help.
Have 2FA enabled with an authenticator app Was this article helpful? Reference No. 3140329 Still have questions? Contact Robinhood Support Follow us on DEMOCRATIZE FINANCE FOR ALL™All investing involves risk.
Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC ) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC ). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). Review a list of RHC licenses for more information.The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Review a list of our licenses for more information. Credit card products are offered by Robinhood Credit, Inc. ("RCT") (NMLS ID: 1781911) and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Robinhood Gold is offered through Robinhood Gold, LLC (“RHG”) and is a subscription offering premium services available for a fee.
The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
RHF, RHY, RHC, RCT, RHG, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, RHG, and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC isn’t a member of FINRA and accounts are not FDIC insured or protected by SIPC.
RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement ).
Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.
Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.
View important disclosures
Robinhood, 85 Willow Road, Menlo Park, CA 94025. © 2024 Robinhood. All rights reserved. Follow us onAll investing involves risk.
Brokerage services are offered through Robinhood Financial LLC, (“RHF”) a registered broker-dealer (member SIPC ) and clearing services through Robinhood Securities, LLC, (“RHS”) a registered broker dealer (member SIPC ). Cryptocurrency services are offered through Robinhood Crypto, LLC (“RHC”) (NMLS ID: 1702840). Review a list of RHC licenses for more information.The Robinhood Money spending account is offered through Robinhood Money, LLC (“RHY”) (NMLS ID: 1990968), a licensed money transmitter. Review a list of our licenses for more information. Credit card products are offered by Robinhood Credit, Inc. ("RCT") (NMLS ID: 1781911) and issued by Coastal Community Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Robinhood Gold is offered through Robinhood Gold, LLC (“RHG”) and is a subscription offering premium services available for a fee.
The Robinhood Cash Card is a prepaid card issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard® International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
RHF, RHY, RHC, RCT, RHG, and RHS are affiliated entities and wholly owned subsidiaries of Robinhood Markets, Inc. RHF, RHY, RHC, RCT, RHG, and RHS are not banks. Products offered by RHF are not FDIC insured and involve risk, including possible loss of principal. RHC isn’t a member of FINRA and accounts are not FDIC insured or protected by SIPC.
RHY is not a member of FINRA, and products are not subject to SIPC protection, but funds held in the Robinhood spending account and Robinhood Cash Card account may be eligible for FDIC pass-through insurance (review the Robinhood Cash Card Agreement and the Robinhood Spending Account Agreement ).
Options trading entails significant risk and is not appropriate for all customers. Customers must read and understand the Characteristics and Risks of Standardized Options before engaging in any options trading strategies. Options transactions are often complex and may involve the potential of losing the entire investment in a relatively short period of time. Certain complex options strategies carry additional risk, including the potential for losses that may exceed the original investment amount.
Commission-free trading of stocks, ETFs and options refers to $0 commissions for Robinhood Financial self-directed individual cash or margin brokerage accounts that trade U.S. listed securities and certain OTC securities electronically. Keep in mind, other fees such as trading (non-commission) fees, Gold subscription fees, wire transfer fees, and paper statement fees may apply to your brokerage account. Please see Robinhood Financial's Fee Schedule to learn more.
View important disclosures
